How do I manually adjust a customer's point balance?

To adjust a customer's points balance, simply search for the customer's name under the 'Customers' section in the Smile.io admin

When you have found the customer, click on the 'Adjust points balance' button:

In the 'Points adjustment' field, enter the number of points you would like to give to the customer. Enter a negative number if you would like to subtract points.

Still need help? Contact Us Contact Us