How to setup the Smile. io pop-up and Points Tab across various plans

How do I customize the Smile.io pop-up?

Depending on what  Smile.io plan that you are on, you can customize your pop-up to supercharge your rewards program!

Free Plan: 

On the Free Plan, you can customize the look of your pop-up by changing the brand colour: 

Basic Plan:

On the Basic Plan, you will unlock new customization for your pop-up, including the ability to add a brand background and a brand logo. You can also change the font style, font colour, background colour,  and background opacity:

Small Business Plan and above: 

On the Small Business Plan and above, you will unlock additional background customization features, including an underlay of your brand background:

Do I have to have the Smile.io Points Tab on my storefront?

The Smile.io Points Tab is what your customers will click on to prompt the pop-up and see your rewards program. As soon as your customers sign into their accounts and click on the tab, they will see their points balance, how they can earn points, and what coupons they can redeem in your rewards program.

Depending on what Smile.io plan that you are on, you will either have the tab as the only option to launch your rewards program or you can activate the tab-less feature using Smile.io Intents.

Free Plan:

If you are on the Free Plan, the tab is the only option that is available for your customers to see your rewards program. However, if you don't like the default position of the tab, you can move the tab and place it somewhere else on your storefront.

Basic Plan:

Similar to the Free Plan, on the Basic Plan, the tab is the only option that is available for your customers to see your rewards program. 

Small Business Plan and above:

If you are on the Small Business Plan or above, you can activate the tab-less feature to your rewards program. This is what we call the Smile.io Intents. The Intents function allows your customers to click on a link or a button and the Smile.io pop-up will appear. You can even use the Intents to trigger specific sections of the pop-up, like the rewards section, earning points section, or referral section.

Here's an example of the Smile.io Intents system in action:

Please contact us at support@smile.io to learn more on how to activate the intent feature for your store.

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