How do I get my customer's birthday?
In order to issue the birthday reward, your customers can enter their birthday by following these steps:
- On the storefront, click on the Smile.io Points Tab. When the pop-up appears, click 'Earn More Points'.
- Click on 'Customer Birthday'.
- The customer will then enter the date of their birthday in the following field and click 'Save Birthday'.
- The birthday date will show up in your Smile.io admin, under the customer's profile page:
If you need a customer's birthday date changed, please contact us at firstname.lastname@example.org with their email and the correct date and we can correct this for you.
Note: The birthday must be added 30 days or more before the actual date in order for your customers to be automatically awarded the birthday points.