Can I offer gift cards as a reward?

If you are using Shopify, offering gift cards as a reward is only available for merchants on the Shopify Plus plan.

If you are using BigCommerce and are on our Basic plan or above, you can offer your customers store credit as a reward.

On BigCommerce and Shopify Plus, here is how you can set up this feature: 

Go into your Smile.io admin and click on 'Spending Points'.

Click the 'Add new points reward' button located on the upper right-hand corner.

On BigCommerce, select 'Store credit' from the available Spending Points option. On Shopify Plus, select 'Gift card'.

And that's it! Now you can set up the points and award your customers a store credit or a gift card on BigCommerce and Shopify Plus!

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