Where can I live chat with customer support?

Smile.io live chat is available Monday-Friday from 9:00 a.m. - 5:00 p.m. EST. 

If you would like to chat with a Smile.io support specialist, you can access our live chat within the  Smile.io admin.

On the home page of the admin, if Smile.io chat is available, you will see a chat icon in the bottom right-hand corner. 

If Smile.io chat is not available, you will see a magnifying glass icon in the bottom right-hand corner. 

When you click this option, you can search our available documents to help you, or you can send a message to our support@smile.io inbox and we will answer your question as soon as possible.

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