How do I pause my reward programs after I launch?

Once you have completed the initial Smile.io setup, your program will be live to your customers. If you want to make changes to your rewards program before you release the program to your customers, you have the option to pause the program.

To pause your program, you will click on the green 'Live' button in your Smile.io admin:

When you click on this button, it will bring you to the Rewards Program Status page. You will then click on the 'Pause Program' button located at the bottom:

Now your program is paused and you can continue to set up your program before the official launch.

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