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Troubleshoot POS "App failed to load" error
Troubleshoot POS "App failed to load" error

Configure your internet network and devices to run Shopify POS apps

Christian avatar
Written by Christian
Updated over a week ago

πŸ›’ Applies to Shopify POS only

πŸ’³ Available on all plans
πŸ‘€ Accessible to all roles

Occasionally apps on the Shopify POS smart grid may not load properly, showing an "App failed to load" error.

Set up your network for Shopify POS


To use Shopify POS with extensions, your network must allow access to these domains:

  • cdn.shopify.com

  • extensions.shopifycdn.com

Configure your firewall and content filtering systems to allow traffic from both domains.

For detailed network configuration instructions, see Setting up your network for Shopify POS.


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