Display your customers’ points balance in their account area so they can easily track and redeem their rewards—no code required.
Feature availability:
✅ Embed points balance on the customer account page is available on Growth, Plus, and Enterprise plans for merchants on Shopify.
How it works
Displays the customer’s current points balance along with a call-to-action button.
By default, the call-to-action button links to the Rewards panel.
If you are using Loyalty Hub, you can update the destination using the Custom button link setting in the left sidebar.
The call-to-action updates automatically based on the customer’s points balance:
If a customer has enough points, it links to available rewards so they can redeem their points.
If a customer does not have enough points, it links to ways they can earn more points.
Displays your custom points currency name, if set.
Supports both Shopify customer accounts and Shopify legacy customer accounts. Follow the setup steps for your store’s account type below.
Add points balance to Shopify customer accounts
In Smile Admin, navigate to On-site content > Customer account points banner.
Click Go to account editor.
In the left sidebar, find Loyalty points balance.
Click to add to the Orders page.
Click Save.
Add points balance to Shopify legacy customer accounts
In Smile Admin, navigate to On-site content > Customer account points banner.
Click Go to Themes.
In Shopify Admin, find your active theme and click Edit theme.
From the drop-down menu in the header, click Legacy customer accounts > Customer account.
Sign in to view the logged in customer state.
In the left sidebar, select Template > Add section.
Select the Points on account page app block.
ℹ️ Note: When adding points to a legacy customer account, you must sign in to your store through the theme editor to access the Customer account template. Sign in using a store account. Your Shopify admin login will not work.