Here's what we're covering:

• How to set up a free shipping reward with Smile 

You have the ability to use a free shipping reward in all Smile reward program types including points, referrals, and VIP. 

Your free shipping reward has a maximum shipping amount that will be covered. This means that a customer can redeem this reward to cover the shipping cost of their order up to the maximum you set.

Note: Free shipping rewards cannot be locked to certain shipping rates/types or cover a % of shipping rate. 

📝Pro Tip: 

If you would like to only offer free shipping on a certain shipping rate, set the max to cover up to that rate and use the details and title section to explain this to customers. (Small Business plan and up)

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