✅ This feature is only available on our Small Business plan or above.
Here's what we're covering:
• How to customize referral emails
Note: make sure email sharing is enabled before continuing with this tutorial.
While your Smile referral program already comes equipped with a series of professional email notification templates, you have the option to customize them even further with HTML.
You can customize the following referral program emails:
• Referral Email Offer (sent from your customers to their referred friends)
• Referral Receiver Rewarded (sent to a customer when they first claim their reward)
• Referral Sender Rewarded (sent to referrer once the receiver makes a purchase)
Select the email you'd like to modify on the Notifications page by clicking the blue text directly underneath the email's description.
You can then edit the email body (HTML) code with whatever customizations you wish.
📝 Pro Tip
Use Variables to make your referral message more personal.
You can find these variables to the right of the email editor.
Once you've saved your changes, your customers will start receiving updated versions of your referral program emails.
📝 Pro Tip
A successful referral email campaign is simple, on brand, and demonstrates an understanding of what your customers want.