Here's what we're covering:

• Getting the Smile launcher to appear on your Shopify store

The Smile launcher is added to your Shopify store automatically, but it can get removed from your store if you have recently made edits or changed your theme. 

If your launcher is not showing, follow these to steps before reaching out to our support team.

Step 1

Check to make sure that you have the launcher set to "visible" in the Launcher Section of Smile Admin. 

Step 2

If your launcher is set to "visible" you can click the "add launcher to new theme" button on the Display Section of Smile Admin.

Note: Once clicking the button to add to theme, it will take a few moments to successfully add. You will see an on screen prompt when it is complete.

Did this answer your question?