Guest customers earning points

Guest customers will not earn points.

Many times a customer will make a purchase as a guest before returning to create an account. This customer will not earn points for purchases until they create an account, and they will be listed as a candidate in Smile.

The orders they place as a guest will appear in their customer profile within Smile, so you can always go in and manually issue them points for the purchase as a guest if you wish.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.