Cancel your Smile account

Here's what we're covering:

  • How to cancel your Smile account
  • Note: if you are on a paid plan, you must cancel your Smile account before you can uninstall the app.

    Note: this tutorial does not apply if you are on the Enterprise plan. To cancel your account, please contact your Account Manager.

    If you would like to cancel your Smile subscription, log into your Smile Admin and click on your billing plan on the left hand side under Current Plan.

    Click on " Downgrade" at the bottom of the Billing page.

    Select " Downgrade" to confirm.

    This will cancel your billing subscription and limit all program features to those available on the Free plan.

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