Parts of a Smile points program

Here's what we're covering:

  • The different components of a Smile points program
  • A Smile points program is made up of 5 distinct parts:

    1. Program Overview

    Your Overview is where you can see an overview of your program. This includes your program's Actions, Rewards, and Latest Points Activity.

    2. Actions

    The Actions page is where you can edit and set your program's Actions.  You can also see how many times customers have been rewarded for each action.

    3. Rewards

    The Rewards page is where you can edit and set your program's rewards!  You can also see how many times customers have been redeemed each reward.

    4. Points Activity

    Your points program's Activity page allows you to see which customers performed specific actions and manual changes made to accounts.  You can also see when these actions were completed and which order they were associated with.

    5. Settings

    Settings is where you can enable or disable your points program, set a branded name for your points currency, and enable or disable points expiry.  

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