Get in touch with Smile customer support

Here's what we're covering:

  • How to get in touch with Smile customer support
  • When customer support is available
  • Our amazing support team is always happy to answer any questions you might have about your rewards program! 

    You can access our live chat directly within Smile Admin.

    Live chat support is available Monday through Friday from 10:00 AM to 4:00 PM EST/EDT.

    To chat with our support team, click on the icon in the bottom right. You can leave a message at any time and our support team will get back to you during our support hours!

    If you can't find an article related to your question, please contact us at support@smile.io and we will answer your question as soon as possible.

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