Uninstall Smile from your Shopify or Bigcommerce store

Here's what we're covering:

  • How to uninstall Smile on Shopify
  • How to uninstall Smile on Bigcommerce
  • Note: if you are on a paid plan, do not continue with this tutorial unless you have already cancelled your Smile account.

    As soon as you have cancelled your Smile account, you can uninstall the app through your store admin.

    Shopify

    In Shopify Admin, select Apps from the menu on the left hand side.  

    Click on the garbage can icon next to the Smile app in your list of Installed apps.

    Confirm that you wish to uninstall the app by clicking Delete in the popup window.

    This will remove the app and all accompanying program data from your store.

    Bigcommerce

    In Bigcommerce Admin, select Apps from the menu on the left hand side.  

    Select My Apps from the list of options, and click on the Uninstall button next to the Smile app.

    This will remove the app and all accompanying program data from your store.

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