Simplified Smile admin is here!

Welcome to the simplified Smile Admin! πŸŽ‰

You may have noticed that we've made some changes! This article will provide details on rebrands, location and URL updates. 

Here's an overview of the new navigation menu on the top left corner of the Dashboard. Including: 

  • Home
  • Programs (where you'll find your Points, Referrals, and VIP programs) 
  • Customers
  • Performance (previously known as 'Analytics')
  • Branding (previously known as 'Display' - this is where you will find settings related to the display of the launcher, panel, and emails!) 
  • Notifications
  • Apps

And on the bottom-left corner, there is also a 'Settings' option. 


All of your reward programs are now located under the 'Rewards Programs' menu item - and the settings, rewards, activities...etc for each program can be easily accessed through the program's dashboard. Here's where you can find everything related to your Points, Referrals, and VIP programs. 

For more information on each of the programs, please refer to the helpdocs below: 

Platform Settings

All your Order settings, Platform options, customer exclusions (βœ… - Available on Growth Plan) and API keys (βœ… - Available on Enterprise Plan)) have now been moved under Settings > Platform.

Here are some related helpdocs for features within the Platform Settings: 

Billing Settings πŸ’°

All of your billing, plans, upgrade/downgrade related settings can now be found under Settings > Billing

The billing settings is where you'll be able to do the following: 


βœ… This feature is only available on a Smile Growth plan and up.

Nudges used to live under 'Display' - they've now been moved over to the 'Notifications' section of your admin, since we feel it is more of a method of notification between you and your customers πŸ€“

Click here to head over to your Nudges settings!

For more information on Nudges, check out our help doc on Nudges.

Email Branding πŸ“§

βœ… This feature is only available on a Smile Starter plan and up.

Email Branding (adding your logo to email templates, as well as choosing the button colors) has now been moved to the Branding section of the Smile admin. 

For more information on email branding, check out: How to brand your emails!

πŸ’–Questions/feedback? Shoot an email over to! 

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