Commonly asked questions about Smile.io
- How do customers redeem their points?
- What is a program member?
- Can I reward for other things?
- How can my customers view their points balance?
- How does the referral program work?
- How do I pause my reward programs after I launch?
- Are points deducted when an order is canceled or refunded?
- Can I name the points to whatever I want?
- Can I get a free trial run of a Smile.io paid plan?
- Can I display the rewards program content in a dedicated page?
- Where can I live chat with customer support?
- How do I export my customers from Smile.io?
- Can I translate Smile.io?
- How do I delete customers?
- How do I send emails to my customers about their point balances?
- Smile.io points expiry
- Does Smile.io have an API/SDK?