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How to get in touch with Smile customer support

When customer support is available

Our amazing support team is always happy to answer any questions you might have about your rewards program!

You can access our live chat directly within Smile Admin.

Live chat support is available Monday through Friday from 10:00 AM to 4:00 PM EST/EDT. 🕑

To chat with our support team, click on the icon in the bottom right of your Smile dashboard. You'll see the options to check out our Help Center, or to Email or Chat with us live.

If you can't find an article related to your question, please contact us at and we will answer your question as soon as possible. 😄

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