> ## Documentation Index
> Fetch the complete documentation index at: https://help.smile.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure points earning limits

> Limit the number of times a customer can earn points for an earning action, and limit customer eligibility for an action using VIP tiers.

Adding limits to an earning action allows you to control how often a customer can earn points for that action, or select which actions are available to different customers in your VIP program. It can be a useful tool to encourage more interaction with a particular earning action, or manage your margins by limiting the number of times a customer can earn.

<Check>
  **Feature availability**: Points earning limits is available on **Growth, Plus, and Enterprise** plans.
</Check>

## Set a points earning limit

Earning limits are time-based, and allow you to select how often a customer can earn points for an action over a period of time. The limit begins the first time a customer earns points for the action. Once the selected time period has passed, a customer is eligible to earn points for that action again.

To set a points earning limit:

1. In Smile Admin, navigate to **Program** > [Points](https://app.smile.io/reward-programs/points).
2. In the **Ways to earn** card find the action you'd like to limit, click **Edit.**
3. In the **Earning value** card, check the box for **Limit the number of times each customer can complete this action.**
4. Choose the timeframe and enter the number of times you'd like the customer to be able to complete the earning action.
5. Click **Save**.

<Note>
  **Note:** **Like** and **Follow** social media actions are one-time earning actions and cannot be changed.
</Note>

## Limit customer eligibility for an earning action

Customer eligibility allows you to select which customer VIP tiers are included or excluded from an earning points for a specific action.

To edit customer eligibility on an earning action:

1. In Smile Admin, navigate to **Program** > [Points](https://app.smile.io/reward-programs/points).
2. In the **Ways to earn** card, find the action you'd like to limit, click **Edit.**
3. In the **Customer eligibility** card, check the box for **Limit to customers based on VIP tiers.**
4. Select VIP tiers you'd like to **Include** or **Exclude.**
5. Click **Save**.