> ## Documentation Index
> Fetch the complete documentation index at: https://help.smile.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Configure free shipping rewards

> Create a free shipping reward as a redemption option for customers.

Free shipping rewards are an easy way to add variety to your program and give customers a more rewarding experience. They can complement your existing rewards, and allow you set the points cost based on your own shipping rates.

## Create a new free shipping reward

To create a new free shipping reward:

1. In Smile Admin, navigate to **Program** > **[Points](https://app.smile.io/reward-programs/points)**.
2. Click **Add ways to redeem.**
3. Select **Free shipping.**
4. In the **Reward value** card, enter the number of points required to redeem the reward.
5. Click **Create.**

<Note>
  **Note**: In the **Reward value** card, Shopify merchants can set a maximum shipping amount that will be covered when a customer uses this reward on an order.
</Note>

## Limitations of free shipping reward configuration

When setting up free shipping rewards, keep the following limitations in mind. Free shipping rewards cannot:

* Be restricted to specific shipping rates or methods
* Cover a percentage of the shipping cost
* Require a minimum purchase amount
* Be applied to a specific collection of products