> ## Documentation Index
> Fetch the complete documentation index at: https://help.smile.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up and spend points in-store

> Configure rewards and redeem customer points for in-store discounts with Shopify POS.

With Smile and Shopify POS, customers can redeem loyalty points for in-store discounts. This guide explains how to enable the option, set up rewards, and apply them at checkout.

<Info>
  **Important:** The Smile loyalty program tile is required for earning and spending points in POS. Use this guide to [add Smile to Shopify POS](https://intercom.help/smile-help-center/en/articles/10478692-add-smile-to-shopify-pos) before completing the steps below.
</Info>

## Enable POS rewards

POS features must be enabled in your account settings before customers can spend points in-store. You can reward customers in-store only, online only, or both.

To enable in-store rewards:

1. In Smile Admin, navigate to **Settings** > **General** > **[Platform](https://app.smile.io/settings/platform)**.
2. In the **Orders settings** card, click **Edit**.
3. Select **Online and in-store** or **In-store only (POS)**.
4. Click **Save**.

## Add ways to spend points in-store

After enabling in-store loyalty, you'll need to add ways to redeem for in-store purchases.

To add a spending rule:

1. From Smile Admin, navigate to **Program** > **[Points](https://admin.shopify.com/store/apps/smile-io/reward-programs/points)**.
2. Click **Add ways to redeem**.
3. Select **POS amount discount** or **POS percentage off**.
4. Configure the points cost and financial value of the discount.
5. Click **Save.**

<Tip>
  **Tip:** You can create multiple rewards to offer your customers a range of discounts at different points costs.
</Tip>

## How customers spend points in-store

Once in-store rewards are set up, retail staff can apply loyalty discounts to purchases for customers.

To spend a customer's points on a reward:

1. Add the customer to the cart.
2. Add product(s) to the cart.
3. From the POS home, press the **loyalty program tile**.
4. Go to the **loyalty discounts** tab.
5. Tap the discount you want to apply.

<Warning>
  **Warning:** Spending points on a discount can't be reversed. If the purchase is abandoned or the customer changes their mind, you can manually adjust the customer's points balance using our guide on [adjusting a customer points balance](/en/articles/4036217-adjust-customer-points-balance). To perform the adjustment, you can access Smile Admin via the optional Smile **App website** POS tile.
</Warning>