This tutorial will go over how to redeem a customers points for a reward using Shopify POS.
This tutorial is only applicable to Shopify merchants. ✅
In order for this to work, please ensure that you have the Order settings for POS setup properly in Settings Platform
1. Select the customer placing the order, you can do this by searching for their email address:
2. Select the item your customer is purchasing, then select view actions underneath the points balance on the right hand side:
3. Select an option from the available POS rewards:
After selecting a reward, you will see that the discount has been applied to the customers order.
If you are unable to use the above instructions to redeem your customers points, you may be on an unsupported version of Shopify POS.
In this case, you can click the 3 dots on the upper right hand corner and select "Redeem this customer's points":
Then, select the coupon that the customer would like to redeem to apply it to the subtotal of their order: