Note: This article is only relevant for merchants who have stores on the WIX platform.

How do customers create an account, or sign in on WIX stores?

Once you've installed Smile on your WIX store, you may notice an absence of the Create Account button on the panel that is typical to other platforms.

This means instead of seeing an account creation button that instructs the user to Create An Account

You will see instructions to create an account: Login or create a store account to start earning rewards.

Once you've added the Members Area (see below) your customers should be able to sign in or create an account via a login link on the header of your site. Once the account is created, the customer will be able to interact with the panel and begin to earn and redeem their points. 🙌

How does the Members Area work?

On WIX sites, customers will need to create accounts via the Members Area. This is an area on WIX sites that allows your customers to create and login to accounts on your site. If you do not have a Members Area (this appears as a log in link on the header of your site) you will need to follow the instructions from WIX to add the members area to your site.

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