Introduction

We're sorry to see you go 😭 ! Please contact help@smile.io and let us know what we could have done differently for you and your business. As a growing small business ourselves this feedback is instrumental in helping us grow and improve.

To prevent any interruption of service, app subscriptions are set up to renew automatically. You can cancel these app subscriptions within Wix.



To cancel an app subscription in Wix

  1. Go to Subscriptions in your Wix account.
  2. Click the Show More icon next to the relevant app.
  3. Click Cancel App.
  4. Select Cancel auto renew and click Submit

To delete an app from Wix

  1. If you purchased a subscription for the app, make sure to cancel your app subscription.
  2. Click the app in your Editor.
  3. Click Delete on your keyboard or right click and select Delete.
  4. Publish your site to save the changes and to remove any related tabs from your dashboard.

📌 More information can be found in the Wix help center
Wix: deleting apps
Wix: cancelling app subscriptions

If you have any questions please feel free to reach out to us at help@smile.io! 😄

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