> ## Documentation Index
> Fetch the complete documentation index at: https://help.smile.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Can I use Smile across multiple stores?

> Learn how Smile works if you have more than one online store.

Each Smile account is connected to a single online store. If you have multiple stores, you'll need to install a separate Smile account on each one.

Each store operates as an independent loyalty program. This means:

* Customers can't earn points in one store and redeem them in another.
* Points, rewards, referrals, VIP status, and customer data aren't shared between stores.
* Changes made in one Smile account don't affect any other Smile account.

You can't move an existing Smile account from one store to another. If you're moving to a new store, you'll need to create a new Smile account and migrate your loyalty program. For the migration process, see our guide to [**moving your Smile loyalty program**](/en/articles/13370251-move-a-smile-loyalty-program-to-a-new-ecommerce-platform).