Introduction

On occasion you may wish to encourage customers to use their redeemed rewards on specific collections of items in your store. This can be anything from a brand name item, items you are motivated to sell quickly or a group of items you do not wish to discount.

Requirements

This feature is available on paid Smile plans
This feature is only available for merchants on Shopify


How to exclude specific collections in Shopify:

  1. First, create the collection of items you wish to exclude in Shopify by following their tutorial.

  2. Go to your Smile dashboard > 'Program' > 'Points' and go to your 'Ways to redeem'> 'View all ways to redeem'

  3. Here, you'll want to select the reward and choose the collection the reward will be applicable on. Click Save and you're all set! 🎉

If you have any questions or feedback please reach out to us at help@smile.io! 😄

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