> ## Documentation Index
> Fetch the complete documentation index at: https://help.smile.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Exclude products from earning points

> Exclude specific products or discounted products from earning points in your loyalty program.

<Check>
  **Feature availability**: Excluding products is available for merchants on **Shopify** only.
</Check>

Exclude products from your loyalty program to prevent customers from earning points on those products. There are two ways to exclude products:

* **Exclude individual products** — Select specific products that should never earn points.
* **Products with a compare-at price set won't earn points** — Automatically exclude sale variants from earning points.

## Exclude individual products

Use this option when you never want customers to earn points on certain products.

To exclude products:

1. From **Smile Admin**, go to **Settings** > [**Platform**](https://admin.shopify.com/store/apps/smile-io/settings/platform).
2. In the **Product exclusion** section, click **Edit**.
3. Select the products you want to exclude. You can select multiple products.
4. Click **Save**.

## Exclude products with a compare-at price set

Use this option when you don't want customers to earn points on discounted products.

When this setting is enabled, Smile excludes any variant that has a compare-at price higher than its current price from earning points. Variants without a compare-at price, or with a compare-at price equal to their current price, continue to earn points.

To enable automatic exclusion:

1. From **Smile Admin**, go to **Settings** > [**Platform**](https://admin.shopify.com/store/apps/smile-io/settings/platform).
2. Select **Products with a compare-at price set won't earn points**.

<Note>
  **Note**: Only variants on sale are excluded from earning points. Other variants of the same product continue to earn points.
</Note>

## Things to know about product exclusions

* Shopify's native gift card product is always excluded because the receiving customer earns points when they spend the gift card.
* Third-party gift cards aren't excluded automatically. If you don't want customers to earn points on those purchases, add those products to your exclusion list.
* The embedded [points on product page](/en/articles/8659115-embed-points-on-the-product-page) widget is automatically hidden on excluded products.
* Excluded products don't earn points, but they still count toward VIP programs with an 'amount spent' goal. The full order value is used to calculate VIP progress, regardless of which products are excluded from earning points.