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• The different components of a Smile points program

A Smile points program is made up of 5 distinct parts:

1. Dashboard

Your Dashboard is where you can see an overview of your program.  This includes your program's Earning Rules, Spending Rules, and Latest Points Activity.

2. Earning

The Earning page is where you can edit and set your program's Earning Rules.  You can also see how many times customers have been rewarded for each earning action.

3. Spending

The Spending page is where you can edit and set your program's Spending Rules.  You can also see how many times customers have been redeemed each reward.

4. Activity

Your points program's Activity page allows you to see which customers performed specific actions and manual changes made to accounts.  You can also see when these actions were completed and which order they were associated with.

5. Settings

Settings is where you can enable or disable your points program and set a branded name for your points currency.  

✅  Enable points expiry on a Smile paid plan.

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