Here's what we're covering:
• The different customer facing components of a Smile points program
• How customers earn and spend points
Sending referrals from the customer panel
With a Smile referral program, your customers are encouraged to share their referrals from directly within the customer panel. By default the sharing options are Facebook, Twitter, and email.
Customers can also copy and paste their referral url and send it to friends and family wherever they like.
When a customer is sent a referral
When the referral is sent and someone clicks, they will be taken to your designated landing page and be shown the referral receiver card.
The referred person must enter their email to be given the receiver reward. The sender is not rewarded until the referred customer makes a purchase.
Everyone is shown the above card regardless of where they click on a referral link from your store.
Note: if a customer has checked out as a guest before, or entered their email in any capacity they will not be able to use the referral link (as they will already have an email associated with their name) and will therefore not be eligible.