Here's what we're covering:
• What a Sender reward is
• How to set a Sender reward
Note: a default Sender reward of $5 is automatically set up upon activating a Smile referral program. To customize your Sender reward, you must first delete the existing Sender reward using the link on your Rewards page.
Sender rewards are issued to customers who send a referral code to a new customer.
These rewards are only issued once the referred customer has made a purchase.
To set up your program's Sender reward, select Edit Reward in the Sender Reward section of your referral program's Rewards page.
You then have the choice of any of the following rewards:
• Fixed amount discount ($ off)
• Free shipping discount
• Percentage off discount
• Free product at checkout
📝 Pro Tip
If you're running the ReCharge Smile App, you can also offer a ReCharge discount as a reward!
Select the one you'd like by clicking the "Add reward" button next to the corresponding reward.
Fill in the required fields to complete the reward setup.
Note: fields may differ based on the reward selected.
Note: if you are a Shopify merchant, you have the option of putting conditions on when the Sender reward may be redeemed. This could be either limiting the reward to certain product Collections or orders over a specific amount, and can be set in the Reward details section.
Click Create to activate your reward.
Once the reward is created, customers will be able to see it in in your customer panel's Referral card.
You can also choose whether customers are notified of the reward using the radio buttons in the Entry Notification section.
✅ This feature is only available on a Smile paid plan.
You can take your Sender reward to the next level by customizing its Display.
• Reward name
• Reward details (shown in the customer panel)
• Reward instructions (included in email notification)
• Custom reward icon
Once you've saved your desired Display changes, customers will be able to see them in your customer panel and email notifications after successful referrals.