✅ This feature is only available on a Smile paid plan. 

Here's what we're covering:

• How to customize VIP emails

While your Smile referral program already comes equipped with a series of professional email notification templates, you have the option to customize them even further with HTML.

You can customize the following VIP program emails:

• Customer Entered New VIP Tier

Note: if a tier has an entry reward, Smile will automatically include the correct reward coupon code into these emails.

Select the email on the Notifications page by clicking the blue text directly underneath the email's description.

You can then edit the email body (HTML) code with whatever customizations you wish. 

📝  Pro Tip

Use Variables to make your email message more personal.  

You can find these variables in a list to the right of the email editor.

Once you've saved your changes, your customers will start receiving updated versions of your VIP program emails. 

Example email message: 

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