🛒 Supported on Shopify only
💳 Available on all plans
👤 Accessible to all roles
The discount combinations setting allows customers to use more than one discount or coupon code when placing an order on your online store. This makes it possible for customers to stack or combine multiple discounts together to get a larger amount of money off their purchase. Customers can use two or more Smile discount codes, or add other discount codes generated outside of Smile (like a newsletter signup discount).
What to expect
By default, discount codes generated by Smile are not combinable with other discounts. Whether a discount code can be combined with other discounts is determined by the discount combinations setting of each individual Way to redeem within Smile.
The specific logic for how discount amounts are calculated when multiple discount codes are applied at checkout is determined by Shopify.
ℹ️ Note: It is not possible to combine or stack discounts on Shopify POS. As such, you won't see this setting when editing POS rewards in Smile.
Configure discount combinations
In Smile Admin, navigate to Program > Points.
In the Ways to redeem card, click Edit beside the reward you want to configure.
In the Combinations card, select the types of discounts you would like the discount to be combinable with.
Click Save.
💡 Important: When the discount combinations settings are changed, the new settings only apply to discount codes generated after the change was made. Any discounts generated in past will abide by the combination settings from the time they were generated.
✅ Tip: For two discounts to be combined, each one must be configured as combinable. Be sure to update the discount combination settings for each of your Ways to redeem, and also update the discount combination settings in Shopify for any non-Smile discounts that you would like to be combinable.
Manage fraud risk around discount combinations
Depending on your program configuration, it may be possible for a customer to redeem their points for a discount without first making a purchase. A program configuration in this situation might look like...
Ways to earn:
100 points for signing up
100 points for sharing on Facebook
Ways to redeem:
200 points for a $2 off coupon, with discount combinations enabled
In this program, a customer could create an account, share on Facebook, and then exchange their points for a $2 coupon before ever making a purchase. With discount combinations enabled on the way to redeem, the customer could repeat this process across multiple accounts, and then combine all of the $2 discounts together on a single order to receive a large discount.
✅ Tip If your program includes ways to redeem that are achievable without making a purchase, we recommend disabling discount combinations for these ways to redeem. This is the simplest way to prevent abuse.