🛒 Supported on Shopify only
💳 Available on Growth and Plus plans
👤 Accessible to all roles
With the metafields provided by Smile's VIP metafield sync, you can use apps like Regios Discounts to configure ongoing discounts based on a customer's VIP tier. Enhance the value of your VIP program by automatically giving your VIP customers 10% off at checkout, free shipping over a certain amount, or a free gift with every order.
How it works
A variety of different Shopify apps allow you to create logic that applies discounts, deals, or offers at checkout without needing to input a coupon code. This is done by looking at different properties of the customer (like metafields) or order (like the products & subtotal), and then automatically applying a discount when specific conditions are met.
When VIP metafield sync is turned on in Smile, these apps can use a customer's VIP tier name (which is stored in a customer metafield) as one of the conditions when deciding what discounts to apply. This enables you to give customers in specific VIP tiers automatic discounts every time they shop at your store, without the use of a coupon code!
Supported apps
This article explains how to configure ongoing discounts for VIP customers using the Regios Discounts app, however any Shopify app that allows you to create automatic discounts at checkout based on a customer metafield could be used instead. We recommend doing your own research to understand if the features Regios offers match your business needs!
General requirements
In order to follow the instructions in this article, ensure that the following general requirements have been met:
You must be running a VIP program through Smile.
VIP metafield sync must be turned on in Smile and have finished syncing.
The Regios Discounts app must be installed on the same Shopify store as Smile.
You know what type of VIP discount you would like to configure (e.g. order discount, shipping discount, product discount, etc).
🛑 Caution: Setting up automatic discounts with Regios requires familiarity with using "Logic Builder" or "Workflow Builder" interfaces (similar to Shopify Flow). Incorrect configuration can lead to customers receiving unexpectedly large (or small) discounts at checkout. If you need help configuring automatic discounts on your store, you may want to find a Shopify Partner to assist.
Configure an ongoing order discount in Regios
Follow Regios' guide to create order, shipping, or free product discounts that automatically apply at checkout based on the customer's VIP tier.
✅ Tip: After configuring the discount, use Regios' test your discount functionality to make sure it's working as you expect. We also recommend including mention of any ongoing discounts or other benefits in each VIP tier's list of perks.