Smile.io

Manually change a customer’s points balance by adding or removing points.

Adjust customer points balance

Understand common reasons why a customer may not have earned points.

Troubleshoot earning points

How to manually upload points for customers with a CSV file, how to transfer points from one platform to another

Import points via CSV file

How to cancel a customer's reward from the Referrals or VIP program

Cancel VIP rewards

How to manually award points for purchases made before launching with Smile

Award points on prior purchases

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