Smile.io

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Sarah Facini

Maggie

Nicole Miles

Find answers to questions about topics including Smile's technical specifications, UI caching, privacy, and how to connect with the Smile team

FAQs

Does Smile.io integrate with Squarespace?

Squarespace and Smile.io

Can I use Smile on a website that doesn't use the default front end on Shopify, Wix, or Bigcommerce?

Using Smile on a 'headless' website

Wordpress and Smile.io

Understand how the Smile components affect browser performance

Browser performance using Smile

Learn which browsers and devices are supported for the best customer experience

Supported browsers and devices

UI Caching

Learn about extending a program's capabilities with the Smile API and SDK, available on the Smile Plus plan

Smile API overview

Understand the unique connection between a Smile account and an online store

Connecting to multiple stores

Understand how to change the program language and what content will be automatically translated

Translation and supported languages

Tech Specs

How Smile adheres to the California Consumer Privacy Act (CCPA)

CCPA and Smile

Understand the personal information and transactional customer data Smile collects and stores

Privacy and data collection

How Smile adheres to the General Data Protection Regulation (GDPR)

GDPR and Smile

Tess

Privacy

If you are experiencing unexpected behavior with any aspect of Smile.io this article directs you to the public status page for updates

Smile status page

How Smile handles customer email subscription settings

Changes to customer marketing consent

Product Updates

How to connect with the Smile team for technical support or other questions

Contact the Smile team

How to write a review for Smile in Shopify

Review Smile in Shopify

How to write a review for Smile in BigCommerce

Review Smile in BigCommerce

Contact Us

FAQ for agency partners regarding referrals and our previous Partner Program

Agency referral FAQ

If you are looking to refer a new merchant to Smile and they subscribe to a paid plan, here are the perks!

How to refer a new merchant to Smile

This article is for agencies looking to invoice and collect their reward for referring new merchants to Smile

How to invoice for new merchants you have referred to Smile

Tim Peckover

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Get started

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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Tickets

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English

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