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Embed points on customer account
Embed points on customer account

Increase loyalty exposure and redemptions by embedding customers’ points balance directly in their account - no code required.

Christian avatar
Written by Christian
Updated over a week ago

ℹ️ Points on account page is available on the following Smile pricing plans:

  • Growth (new subscriptions & upgrades after May 9 2023*)

  • Plus

*Please contact us if you subscribed before May 9 2023

Add block to account page

  1. Navigate to: Shopify Admin → Online Store → Themes → *your theme*

  2. Click Customize

  3. At the top of the page, select Classic customer accounts Customer account

  4. Sign in to view the logged in customer state

  5. In the left sidebar, select TemplateAdd section

  6. Select the Points on account page app block

  7. Click save

ℹ️ Signing in to your store through the theme editor is necessary in order to access the customer account template. You need to do this with a store account, your Shopify login details won't be recognized.

Use the theme editor to control the loyalty block's position on the page. We recommend placing it at the top above the order summary.


  1. In the Shopify theme editor, click on the points on account page app block

  2. Adjust the colours to match your brand or make the block stand out

  3. Click Save

Customer states

Our system will automatically change the banner and button action according to how many points the customer has and whether they can afford to redeem a reward ✨

New customer, has never earned points:

Has points but not enough for a reward:

Has enough points for a reward:

Doesn't have points:

ℹ️ Does this work with Shopify's "new" customer accounts?

Shopify's new customer account experience doesn't yet support third party apps. Currently our app block is only compatible with the classic customer accounts.

What's next?

Embed points balance

Learn more

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