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Getting Started
Learn how to configure and launch a loyalty program with guides to account wide order and billing settings, plus platform specific configuration help for Shopify, BigCommerce and Wix
FAQs
Find answers to questions about topics including Smile's technical specifications, UI caching, privacy, and how to connect with the Smile team
Strategy & Best Practices
Maximize program value with these guides to enhancing the customer experience, email marketing, analytics and more
Points
How to set up, customize and troubleshoot Smile's points program
Referrals
How to set up, customize and troubleshoot Smile's referral program
VIP
How to set up, customize and troubleshoot Smile's VIP program, available on our Growth plan and above
Customers
How to view customer data, add and remove customers in Smile
Program Performance
Understand how program performance metrics are presented
Branding & Display
How to apply customized branding to the Smile look and feel
Customer Emails
Learn about the customer email notifications generated by Smile
Smile Apps
How to get more out of Smile with app integrations
Smile: Customer view
As a customer shopping at a merchants store: how do I use Smile?
