Smile.io

Points

Blog

About Us

Privacy Policy

Newsletter

Careers

Terms of Service

Referrals

Learning Center

Partners

Support Policy

Integrations

Status Page

Press Kit

Plus

Features

Resources

Company

Legal

Smile website

Pricing

Get started

Karen (she/her)

Sarah (She/Her)

Christian

Learn how to configure and launch a loyalty program with guides to account wide order and billing settings, plus platform specific configuration help for Shopify, BigCommerce and Wix

Getting Started

Nicole Miles

Find answers to questions about topics including Smile's technical specifications, UI caching, privacy, and how to connect with the Smile team

FAQs

Hannah

Maximize program value with these guides to enhancing the customer experience, email marketing, analytics and more

Best Practices

How to set up, customize and troubleshoot Smile's points program

How to set up, customize and troubleshoot Smile's referral program

Bill Curtis

How to set up, customize and troubleshoot Smile's VIP program, available on our Growth plan and above

Katrina

How to view customer data, add and remove customers in Smile

Customers

Brandon

Understand how program performance metrics are presented

Program Performance

How to apply customized branding to the Smile look and feel

Branding & Display

Angie

Learn about the customer email notifications generated by Smile

Customer Emails

How to use Smile in harmony with your favourite tools

Learn about pricing and your Smile account

Billing & Account

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

Try using different keywords or checking for typos.

No tickets found

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

English

url(https://downloads.intercomcdn.com/i/o/517098/efb533a669fbe2a24b69b0f0/e64120620696b967b537c39bea68bcff.png)