On the Growth and Plus plans, your monthly billing adapts to your store’s order volume through usage-based billing. Each plan includes a set number of orders each month, and any orders beyond this amount incur an additional charge. Additional order rates vary by plan:
Growth Plan: Includes 2,500 orders per month, $20 per 100 additional orders.
Plus Plan: Includes 7,500 orders per month. $5 per 100 additional orders.
To learn more about how orders are counted and how to check your monthly order usage, read our dedicated article.
Check your total monthly price
The easiest way to understand your total monthly price is by looking in Smile Admin. Go to Settings > Billing. You'll see a breakdown of your total cost for the previous month, as well as a preview of this month's usage and estimated total price.
Calculate your total monthly price
If you'd like to calculate your total monthly price, you can use the following formula:
Total Price = Base Price + (Additional Orders / 100) × Rate per 100 Orders
Base Price is the fixed cost of your plan (e.g. $199 for Growth).
Additional Orders is the number of orders exceeding your plan's included amount (e.g. 300 orders beyond 2,500).
Rate per 100 Orders is the cost applied to each set of 100 additional orders, based on your plan (e.g. $20).
Example monthly price calculation
Imagine you're on the Growth plan and your store processes 2,800 orders in a month:
Base Price: $199 (covers the first 2,500 orders)
Additional Orders: 2,800 - 2,500 = 300 orders
Rate per 100 Orders: $20
Using the formula:
Total Monthly Price = Base Price + (Additional Orders / 100) × Rate per 100 Orders
Total Monthly Cost = 199 + (300 / 100) × 20
Total Monthly Cost = 199 + 60 = $259
In this scenario, your total charge for the month would be $259. This usage-based pricing model allows your plan to flexibly accommodate higher order volumes without needing to upgrade immediately.
✅ Tip: If your orders consistently exceed 6,500, you can save money by upgrading to the Plus plan, which includes more orders in the base price and has a lower rate for additional orders.