The Free and Starter plans come with monthly order limits, which set the maximum number of orders that can be placed at your store in a calendar month before needing to upgrade to a new plan. Order limits vary by plan:
Free Plan: Up to 200 orders per month
Starter Plan: Up to 500 orders per month
To learn more about how orders are counted and how to check your monthly order usage, read our dedicated article.
Exceeding your order limit
If you exceed your order limit during a given month, we’ll notify you at the start of the following month. You’ll have the rest of that month to review your plan and decide what plan and features make sense for your store’s order volume. Your loyalty program will continue to function as normal during this time. At the end of this review period, you’ll see a reminder to upgrade.
Example: If you're on the Free plan (200 orders per month) and process 250 orders in May, you'll receive a notification on June 1. During June, your loyalty program will continue to function as normal while you decide whether an upgraded plan is right for you.