π Supported on all platforms
π³ Available on all plans
π€ Accessible to all roles
Customizing your email sender name and reply-to address gives you control over how your loyalty emails appear to customers. You can update these details at any time in your settings to keep communication clear and on-brand.
Customize sender name and email
To update the sender name and reply-to email address:
In Smile Admin, navigate to Settings > General.
In the Customer Notifications card, update the Sender Name and Reply-To Email fields.
Click Save.