🛒 Supported on all platforms
💳 Available on all plans
👤 Accessible to all roles
Smile defaults to calling your points currency points, however you can add a custom currency name to your loyalty program. A custom points currency name allows you create a unique experience for your customers and match other branded elements of your program.
✅ Tip: If you’re looking for ideas to jumpstart your creativity, check out our guide on naming your loyalty points currency.
Create or edit points currency name
A custom points currency name is visible for customers in the Smile panel and in any emails sent from Smile. You can add a plural and singular version of the name to ensure it sounds correct when talking about multiple points or one point.
To create or edit your program points currency name:
In Smile Admin, navigate to Program > Points.
In the Points branding section find the Points currency card.
Click Edit.
Add a Plural and Singular version of the name.
Click Save.
ℹ️ Note: It may take up to 15 minutes for a new or updated points currency name to be reflected on your store (either in the Smile panel or within any embedded components).