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Change account email or password

Update the email address and password associated with a Smile account.

Karen (she/her) avatar
Written by Karen (she/her)
Updated this week

πŸ›’ Supported on all platforms

πŸ’³ Available on all plans

πŸ‘€ Accessible to all roles

The email address, contact name, and password for your Smile account can be updated at any time within your account settings.

Edit the account email or password


Within your account settings, you can update the Email address and Password you use to log into Smile. You can also update the First name and Last name, which is used during in-app chat and to identify the primary account holder for Smile.

To review or update these settings:

  1. In Smile Admin, navigate to Settings > Account.

  2. Update the desired fields.

  3. Click Save.

ℹ️ Note: Smile uses a separate email address for billing purposes in your account. To learn more about billing, review our article on updating billing information.

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