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Customize referral domain

Set a custom domain for your referral links.

Katrina (she/her) avatar
Written by Katrina (she/her)
Updated over a week ago

🛒 Supported on all platforms

💳 Available on Plus and Enterprise plans

👤 Accessible to all roles

Customizing your referral links with a branded domain is a great way to build brand trust and credibility with newly referred customers.

Add a custom referral domain


Adding a custom referral domain in Smile involves three parts:

Part 1: Add your custom domain in Smile

  1. From Smile Admin, navigate to Program > Referrals.

  2. In the Custom referral domain section, click Edit.

  3. Enter the custom domain you’d like to use.

  4. Click Add domain.

Part 2: Point your DNS provider to Smile

  1. Log in to your DNS provider (e.g., GoDaddy, Bluehost, etc.).

  2. Create a CNAME or ALIAS record that points your custom domain to refs.smile.io.

Part 3: Verify domain connection in Smile

  1. From Smile Admin, navigate again to Program > Referrals.

  2. In the Custom referral domain section, click Refresh status.

  3. Confirm that the domain has been successfully connected—a green checkmark ✅ will appear if successful.

ℹ️ Note: Your program's original i.refs.cc referral links will always remain functional, regardless of the custom domain you choose.

ℹ️ Note: Domain setup steps may vary depending on your DNS provider. Smile Support does not offer assistance for domain setup or troubleshooting related to external providers.

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