Smile.io

Learn how points expiry works, when customers are considered inactive, and how customers are notified about expiring points.

Understand points expiry

Understand the points program components including earning points, redeeming points, and configuration settings

Points program overview

3 steps to build the best points program

How to turn ways to earn and ways to redeem off and on

Control ways to earn and ways to redeem

How to brand the rewards program with a unique points currency name

Name points currency

How to brand ways to earn and redeem points by uploading custom images

Customize points program icons

Configure whether points expire, choose an expiry period, and adjust how far in advance customers are notified about expiring points.

Configure points expiry

Cancel points redemption

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