Smile.io

How the members, candidates and excluded customer types are defined

Customer types explained

How customers can view their points balance or referral link in the rewards panel

Points balance or referral link - customer view

How customers can view rewards previously earned and redeemed in the rewards panel

Rewards earned and redeemed - customer view

Learn how rewards are generated and issued to customers, and about the meaning of each reward status.

Understand reward issuing

How to collect and see customer birthday information

View customer birthdays

Search for a customer in Smile's interface using their name or email.

Find a customer

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Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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Tickets

No access to tickets portal

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