Smile.io

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How to view customer data, add and remove customers in Smile

Customers

Learn how members, guests and excluded customers are defined.

Understand customer types

How customers can view their points balance or referral link in the rewards panel

Points balance or referral link - customer view

How customers can view rewards previously earned and redeemed in the rewards panel

Rewards earned and redeemed - customer view

Learn how rewards are generated and issued to customers, and about the meaning of each reward status.

Understand reward issuing

Search for a customer in Smile's interface using their name or email.

Find a customer

Spend points on behalf of a customer and issue a reward code.

Redeem customer points

Fundamentals

Exclude a customer group from your program with Shopify Tags or BigCommerce Customer Groups.

Exclude customers by tag

Exclude an individual customer from your program or reinstate a customer that was previously excluded.

Exclude a customer

Download your customer data, and use filters to create segments of your customer base.

Filter and export customers

Add, edit, or remove customers from your loyalty program through your eCommerce platform.

Manage Customers

Create a custom design with text, images, and links

Points

Blog

About Us

Privacy Policy

Newsletter

Careers

Terms of Service

Referrals

Learning Center

Partners

Support Policy

Integrations

Status Page

Press Kit

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Features

Resources

Company

Legal

Smile website

Pricing

Get started

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