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Recharge and Smile

How to install and use Recharge with Smile for recurring billing and subscriptions

Hannah avatar
Written by Hannah
Updated over a week ago

๐Ÿ›’ Supported on Shopify only

๐Ÿ’ณ Available on paid plans

๐Ÿ‘ค Accessible to all roles

Recharge is a recurring billing & subscriptions app for eCommerce platforms. It allows you to supercharge your subscription business and integrating your loyalty and rewards platform enables you to give back to your monthly subscribers. With Recharge and Smile you can reward customers with discounts (fixed amount $ or % off rewards) they can use on subscription payments.

Install Recharge


๐Ÿ’ก Important: Your API key from Recharge will need the following permissions:

  • Discounts - Read and Write access

  • Customers - Read access

  • Store Information - Read access

  1. Create an account with Recharge by following these steps

  2. From Smile admin, navigate to Integrations

  3. Click Recharge

  4. Click Connect

  5. Enter the API token from Recharge that you can generate from following these steps

  6. Enter the API key into the API Key text box

  7. Click Connect to Recharge

Add subscription rewards


  1. From Smile admin navigate to Program > Points

  2. Click Add ways to Redeem

  3. In the ReCharge section choose Recharge amount discount or Recharge percentage off

  4. In the Reward value section, enter the details for Points cost and Discount value

  5. Click Create

โš ๏ธ Warning: Smile is not currently compatible with the Recharge Activate redirect from login page feature. Please make sure this setting is deactivated in your Recharge admin.

โ„น๏ธ Note: Recharge coupons will only apply to a customer's next order and do not carry over if the full balance isn't used.

Example: if a customer has a $50 coupon and applies it to a $25 subscription, the remaining $25 will be forfeited.

Add subscription referral rewards


โ„น๏ธ Note: If you have an active referral reward, this will need to be deleted before you can add the Recharge reward

  1. From Smile admin navigate to Program > Referrals.

  2. Choose the Referring customer or Referred friend to add the reward to.

  3. Click Add reward.

  4. Choose the Recharge amount discount or Recharge percentage off reward.

  5. In the Reward value section, enter the discount value.

  6. Click Create.

Check your Recharge account type


To determine if your Recharge account is on Recharge Checkout on Shopify (RCS) or Shopify Checkout Integration (SCI). Please take a look at this guide from ReCharge to find out.

  • If you are on RCS - move on to the next step.

  • If you are on SCI (or mSCI) - please reach out to Recharge via their in-app support chat to request that Recharge enable the new integration for your account.

mSCI: Once Recharge has enabled the new integration for your account, it will only start allowing customers to use their subscription coupons on their subscription purchases through Shopify checkout going forward. Any previously generated subscription coupon codes will only work in the Recharge customer portal, not in the Shopify checkout.

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