๐ Supported on Shopify only
๐ณ Available on paid plans
๐ค Accessible to all roles
Recharge is a recurring billing & subscriptions app for eCommerce platforms. It allows you to supercharge your subscription business and integrating your loyalty and rewards platform enables you to give back to your monthly subscribers. With Recharge and Smile you can reward customers with discounts (fixed amount $ or % off rewards) they can use on subscription payments.
Install Recharge
๐ก Important: Your API key from Recharge will need the following permissions:
Discounts - Read and Write access
Customers - Read access
Store Information - Read access
Create an account with Recharge by following these steps
From Smile admin, navigate to Integrations
Click Recharge
Click Connect
Enter the API token from Recharge that you can generate from following these steps
Enter the API key into the API Key text box
Click Connect to Recharge
Add subscription rewards
From Smile admin navigate to Program > Points
Click Add ways to Redeem
In the ReCharge section choose Recharge amount discount or Recharge percentage off
In the Reward value section, enter the details for Points cost and Discount value
Click Create
โ ๏ธ Warning: Smile is not currently compatible with the Recharge Activate redirect from login page feature. Please make sure this setting is deactivated in your Recharge admin.
โน๏ธ Note: Recharge coupons will only apply to a customer's next order and do not carry over if the full balance isn't used.
Example: if a customer has a $50 coupon and applies it to a $25 subscription, the remaining $25 will be forfeited.
Add subscription referral rewards
โน๏ธ Note: If you have an active referral reward, this will need to be deleted before you can add the Recharge reward
From Smile admin navigate to Program > Referrals.
Choose the Referring customer or Referred friend to add the reward to.
Click Add reward.
Choose the Recharge amount discount or Recharge percentage off reward.
In the Reward value section, enter the discount value.
Click Create.
Check your Recharge account type
To determine if your Recharge account is on Recharge Checkout on Shopify (RCS) or Shopify Checkout Integration (SCI). Please take a look at this guide from ReCharge to find out.
If you are on RCS - move on to the next step.
If you are on SCI (or mSCI) - please reach out to Recharge via their in-app support chat to request that Recharge enable the new integration for your account.
mSCI: Once Recharge has enabled the new integration for your account, it will only start allowing customers to use their subscription coupons on their subscription purchases through Shopify checkout going forward. Any previously generated subscription coupon codes will only work in the Recharge customer portal, not in the Shopify checkout.