Introduction allows you to easily reward your customers for leaving product reviews. When a customer completes a purchase, they will get an email asking them to leave a review which will appear on the product page once completed.

Smile apps/integrations are only available on a Smile paid plan, on the Shopify and BigCommerce platforms.


Before you start

How to install the app on Shopify and BigCommerce

How customers earn points for reviews

Before you start

This feature is only available on a paid plan. Please see the pricing page to select the one that is right for you.

How to Install the app on Shopify

Step 1: On the Apps page of your Smile Admin, select the app from the listings.

Click Connect

Step 2: Enter your Shopify store address and click Login/signup.

Step 3:This will redirect you to Shopify, where you will be asked to sign in to your account.

Once you've logged into Shopify, click Install app.

You will then be prompted to go through's on-boarding process. Once this process is complete, your account will be successfully linked to Smile. If you have any issues with on-boarding please check out the Help Centre.

How customers earn points for reviews

Once is connected to your Smile account, you need to set up the Product reviews earning rule.

Go to the Actions page of your Points program and click Add ways to earn.

In the Store earning section find and select the Review a product action.

Enter the number of points you would like customers to earn for leaving a review, choose how you would like to configure the integration, set up a specific image or use our default and click Create.

Once the rule is created, customers can begin earning points for leaving reviews according to the Reward Conditions you have set in

How to Install the app on BigCommerce

Here's the official documentation for installing the app on BigCommerce. Once the app is installed, set up in Smile can be completed the same as above!

📝 Pro Tip: Customize your earning rule just like you would any other! Use unique names, details, and instructions to fully incorporate it into your rewards program.

What's next?
Get help with Smile apps

Learn more

Points program overview

Referral program overview

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