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  • Shopify
  • BigCommerce

Shopify

Does a customer earn points when they buy a gift card?

When a customer purchases a gift card from your store they will not earn points for the purchase. The points are earned by the recipient of the gift card when they go to spend it.

Does a customer earn points when they use a gift card?

Points are issued when the gift card is used to make a purchase, not when the gift card is initially purchased.
Note: This is done to prevent points from being awarded twice during the gift card purchase process.

BigCommerce

Does a customer earn points when they buy a gift card?

When a customer purchases a gift card from your store they will earn points for the purchase.

Does a customer earn points when they use a gift card?

Points are not issued when the gift card is used to make a purchase.
Note: This is done to prevent points from being awarded twice during the gift card purchase process.

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